Tuesday, February 01, 2011

CHIMPANZEES – THE NEW TECH SUPPORT


BEIJING, China – Chimpanzees are now being used for outsourced technical support.

Nowadays everything is being outsourced from customer service to technical support and the list keeps growing. Everyone has had an experience calling a customer service or technical support number and getting someone on the other end that has a thick accent and basically sounds like they are reading from a script.

Ultimately, when...

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