A Matter Of Public Record

Activist Aims to Scare Officials Into Protecting Personal Data

Betty Ostergren, a feisty 56-year-old from just north of Richmond, is driven to make important people angry. She puts their Social Security numbers on her Web site, or links to where they can be found.

It's not that she wants CIA Director Porter J. Goss, former secretary of state Colin L. Powell, or Florida Gov. Jeb Bush to be victims of identity theft, as were millions of Americans in the past year. Ostergren is on a crusade to scare and shame public officials into doing something about how easy it is to get sensitive personal data.

Data brokers such as ChoicePoint Inc. and LexisNexis Group have been attractive targets for identity thieves because they are giant buyers and sellers of personal data on millions of people.

But as federal and state lawmakers scramble to try to keep sensitive information from falling into criminal hands, they face a difficult dilemma: The information typically originates from records gathered and stored by public agencies, available for anyone to see in courthouses and government buildings around the country.